This Privacy Policy applies to users who access, browse, and shop through the UrbanLoria online store (hereinafter referred to as “we”, “us”, or “our”). We value the protection of personal information and are committed to handling user data in a transparent and responsible manner.
This policy explains the types of information we may collect and how such information may be used when users access the website, browse products, create accounts, place orders, or communicate with customer service.
This policy applies to all online services and transactions conducted through this website.
When users visit the website, we may automatically collect certain information through technical means, including:
Browser type
Time of visit and pages accessed
Device information
IP address
The website may use cookies to record visit status and usage preferences.
Cookies are small data files stored on the user’s device that help the website recognize user visits and improve the browsing experience.
The information collected may be used for the following purposes:
Processing orders and providing shopping services
Providing customer support
Maintaining website security and stable operation
Improving website functionality and user experience
We do not sell or disclose personal information without reason.
Information may only be used when necessary for order delivery, payment processing, or technical support services.
The website uses cookies to improve service quality and record user preferences.
Cookies may be used to:
Maintain login sessions
Record browsing preferences
Improve website functionality and accessibility
When visiting the website, users may choose to accept or manage cookie settings. Continuing to browse the website generally indicates acknowledgment of cookie usage.
We retain necessary data within a reasonable period in order to support order processing and customer service.
Users have certain rights regarding their personal information, including:
Right of Access – to understand what personal data we hold
Right of Correction – to update inaccurate or incomplete information
Right of Deletion – to request deletion of data that is no longer necessary
Right to Restrict Processing – to limit how data is used in certain circumstances
Right to Withdraw Consent – to withdraw previously granted consent for data processing
Users may submit requests through our customer support channels, and we will process such requests within a reasonable timeframe.
We process user data in accordance with the principles of the General Data Protection Regulation (GDPR) based on the following legal grounds:
Contract Performance
To process orders and provide services purchased by users.
Explicit Consent
For newsletter subscriptions or marketing communications when users have agreed.
Legal Obligations
To retain necessary records for tax, accounting, or regulatory purposes.
Legitimate Interests
To improve website functionality, enhance user experience, and prevent fraudulent activity.
If you have any questions regarding this Privacy Policy or the handling of personal information, you may contact us through the following details:
Contact Address
1335 CEMETERY HILL DR, ELKVIEW, WV 25071, United States
Customer Service Phone
+1 (681) 510-2546
Customer Service Email
Wzqeuropcare@urbanloria.com
Customer Service Hours
Monday to Friday
9:00 – 12:30 and 14:00 – 18:00 (U.S. Time)
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